Exciting news! Our innovative approach to supporting our partners recently earned us two industry awards. FluentStream won the 2024 ChannelVision Visionary Spotlight Award and the TMC Friend of the Channel Award. These wins highlight our industry impact, partner-centric approach, and the overall effectiveness of our partner program.

FluentStream is one of the fastest-growing UCaaS providers for small and medium businesses, proven by our seventh consecutive year making the Inc. 5000 list of the fastest growing private companies in America. Our growth is the direct result of the hard work and dedication of our channel partners who help SMBs transition from legacy phone systems to our hosted cloud solution.

In 2023, FluentStream achieved significant milestones with double-digit, year-over-year revenue growth and a 20% increase in partnerships. We actively collaborate with our partners to maintain this growth trajectory and ensure we provide the support they need to be successful.

Here are a few reasons why our channel partner program is recognized as award-winning:

• Independence: Partners can independently manage the entire sales cycle through a comprehensive online portal.
• Transparency: The FluentStream Partner Portal provides visibility into the customer onboarding status, support cases, at-risk situations, and more to ensure partners stay attuned to the progress of each customer. 
• Flexibility: Our program supports three engagement levels: affiliate, channel, and strategic, determined by the needs of each partner.
• Support and Resources: Partners receive valuable marketing materials, access to implementation project managers, and the ability to track support cases and customer satisfaction.
• Innovation-Driven: We actively seek partner feedback to guide product development, exemplified by our recent integration with Microsoft Teams.

This year, we have announced two strategic partnerships with Allied Telecom and sipVine, through which we have acquired their voice customers and are working closely to transition them to FluentStream’s advanced UCaaS platform. These acquisitions expand our presence in the Midwest and Mid-Atlantic regions. To ensure a smooth transition, every customer is paired with a U.S.-based onboarding professional from FluentStream. Customers also benefit from 24/7 U.S.-based support and access to an extensive online knowledge library to ensure fast answers that enable business continuity. With exceptional customer service and voice services featuring over 100 functionalities, FluentStream empowers customers to thrive from any location or device - all reasons that fuel our partners’ success.

As we continue our upward trajectory, FluentStream remains committed to revolutionizing how SMBs communicate. Our unwavering focus on partner success and exceptional customer service position us as the go-to choice for SMBs seeking a reliable, scalable, and feature-rich business phone system. By choosing FluentStream, partners and customers alike gain access to a flexible, future-proof communication platform that drives business growth and enhances customer experiences across any device or location. Learn more about our partner program at https://www.fluentstream.com/partner-program/.