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The FluentStream Blog

Author: Kerrin Parker

Closeup of customer service headset for softphone software applications
November 20, 2024

5 Benefits of Softphones for Small Businesses

Effective communication is crucial for the success of small businesses. One innovative solution that has emerged to meet this need is the softphone — a software application that allows users to make and receive calls over the internet using devices […]
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Smiling customer service operator in UCaaS
November 7, 2024

The Importance of Comprehensive Customer Support for SMBs in UCaaS

At some point, most businesses need technical support to assist with questions about their systems or applications. For small and medium-sized businesses (SMBs) without full-time, on-site IT support, vendor-provided customer service is crucial. However, many SMBs discover that their UCaaS plan […]
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October 29, 2024

Empowering Growth: The Value of FluentStream’s Business Communication Solutions

Value. This is why FluentStream continues to expand its footprint across the U.S. Small and mid-size organizations want to grow their businesses, which often requires a more sophisticated, professional phone service. They need enterprise-grade services at SMB pricing. And because […]
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October 22, 2024

FluentStream Recognized for Thriving Channel Partner Program and Impact on UCaaS Adoption Among SMBs

Exciting news! Our innovative approach to supporting our partners recently earned us two industry awards. FluentStream won the 2024 ChannelVision Visionary Spotlight Award and the TMC Friend of the Channel Award. These wins highlight our industry impact, partner-centric approach, and the overall effectiveness […]
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October 1, 2024

5 Benefits of Integrating Your UCaaS Platform with CRM Systems

Imagine if the tools you rely on daily could seamlessly integrate, making tedious tasks more efficient. While large enterprises have enjoyed the benefits of communication platform integrations for years, small and midsized businesses (SMBs) have been limited, facing high costs for […]
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