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The FluentStream Blog

Author: Kerrin Parker

January 31, 2024

How Cloud Communication Services Ease Business Expansion to Multiple Locations

Nearly every small business shares a common goal: growth. For organizations with office space, growth often results in the need for more space or new locations. As Bristol Dental discovered, cloud communication services make extending communication capabilities across locations seamless. […]
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January 9, 2024

Did You Know: Accidental Call Centers are Available On-Demand

Organizations establish call centers for several reasons that all tie back to organizational growth and success. The motivation may be to improve customer satisfaction, resolve concerns faster, maximize sales opportunities, or gather feedback to enhance products or services. Oftentimes, it’s […]
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January 3, 2024

Unifying UC with Contact Center Capabilities

Originally published by Contact Center Pipeline / Image Credit: Contact Center Pipeline What SMBs need to know about optimizing these critical solutions. COVID-19 forever changed how businesses operate. During the pandemic, many businesses chose stopgap temporary communication measures, not knowing […]
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November 10, 2023

The SMB Effect: UCaaS Market on Steady Growth Trajectory

Originally published by The Fast Mode / Image Credit: maxxyustas/BigStockPhoto.com When considering business phone systems, small and mid-size businesses (SMBs) face significant capability limitations due to their size and scope of needs. Although they may want some services and not […]
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February 7, 2023

The Benefits Of Unified Communications For Small Businesses Beyond The Pandemic

Originally published by Small Business Currents During the pandemic, most organizations were required by social distancing mandates to adapt to remote or hybrid work. This search for services that would support their move to a fully remote environment is when […]
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