The FluentStream Blog

The FluentCloud WebPhone is already the go-to application when it comes to virtual dialing on the FluentStream system, but recently we’ve added some features that will make it even better. Three-Way Calling The most requested addition to WebPhone is finally […] Customer Experience, How It Works

Drumroll, please... FluentStream is now integrated directly inside VanillaSoft's sales engagement platform! Prioritizing leads, automating your sales cadences, and managing your contacts just got easier. Organizing your workflow takes a lot of time, and doesn't always produce the results you're […] Small Business Expertise

School districts need a phone system that’s just like their teachers- quick, dynamic, and always willing to go the extra mile. Though traditional analog PBX setups still get the job done, let’s take a look at all of the ways […] Customer Experience, Small Business Expertise

 When it comes to VoIP (Voice over Internet Protocol) phone systems, there’s a surprising number of terms that get thrown around. It all may seem like techno-mumbo-jumbo, but there are key differences between the various kinds of functionality that are important to be aware of. Hosted VoIP vs Cloud VoIP vs Business VoIP: Three kinds of VoIP walk into a restaurant. The hostess asks, “Table for one?” But how is this possible? Hosted VoIP and Business VoIP are often used News

If you receive an angry message from a client, or a positive message with some great feedback, it’s important to know about it right away. We’re all too familiar with having busy schedules and not getting around to checking our […] News