The FluentStream Blog

Scaling is a scary proposition for any small business.  On the one hand, it means you’re doing great! New customers are flooding in. Profits are on the rise. On the other hand, all that success means big changes are right […] News

Here at FluentStream, we have one goal: Provide the best communications service and support possible for our customers.The goal may be simple, but boy howdy does it take continuous, passionate effort to pull off. That’s where our wonderful development team […] News

Every business knows that busy phones are a double-edged sword. Yes, more calls means more customers and, hopefully, higher profits. But too many calls can also be overwhelming, resulting in missed opportunities and frustrated customers who quickly become former customers. […] Communications Tips and Tricks, Small Business Expertise

If you run a small business, VoIP (Voice over Internet Protocol) phone systems are built to be your new best friend. There are plenty of reasons why — very little hardware investment, increased mobility, lower monthly costs — but one […] Communications Tips and Tricks, Small Business Expertise

VoIP (Voice over Internet Protocol) phone systems aren’t exactly new, but thanks to the wider availability of high-speed internet they’ve become the go-to solution for businesses looking to save money. Wait… are traditional landline systems really that expensive? I’m glad […] Communications Tips and Tricks, Customer Experience