The FluentStream Blog

I recently stumbled across an article entitled, The average American will spend 43 days of his life on hold. 43 days!!! This number is derived from the idea that Average Joe spends between 10-20 minutes per week on hold, adding up […] News

Broncos Fans, Are you ready for the Big Game? Here at FluentStream Technologies, we are struggling to contain our excitement about this Sunday. We’ve redesigned the My FluentCloud Web Portal to better reflect your (and our) love for the Broncos. […] News

Streamline your ticket system workflow with FluentStream + Freshdesk and track multi-channel performance from one comprehensive platform. Maximize customer service performance by integrating your favorite customer service platform with FluentStream Business Phone Service.  With powerful ticketing and multi-channel support, you can maximize […] News

FluentFriends, We are excited to share some of our newest features with you! Here’s a taste of what we have in store for you this month. 1.) Roles are finally here! The exciting new update to My FluentCloud allows administrators to assign […] News

Hey FluentFriends, With the start of the New Year fresh in my mind, I decided to take a look at past and present trends in business telephony to make a handful of predictions for the coming months. Take a look to […] News