The FluentStream Blog

Have you become an Accidental Contact Center? Ask yourself these questions: Has your team significantly grown to accommodate larger call volumes? Are you struggling to find enough time to manage and organize your team(s)? Is there a recent increase in errors […] News

That’s right. FluentStream is now on Slack! Want to keep in the loop with FluentStream? Learn about new technology? Or start a conversation with other FluentStream users? Join the community and see what we’re talking about. With channels like tips-and-tricks, […] News

Feeling festive? We are! And we love any excuse to provide our FluentFriends with a jazzed up version of the portal. Naturally, St. Patrick’s Day is no different. If you are celebrating the holiday, your heritage, or just think green is really […] News

We’ll be honest: your hold music is terrible. Don’t worry, it’s not (entirely) your fault. We’ve all come to expect the inevitably long hold times and the even more awful selection of hold music. Do not fear! There is something […] News

You tirelessly call prospects day after day. It’s gotten to the point where you’re reciting your pitch in your head while you sleep. Meet your new knight in shining armor: Voicemail Drop. This new feature gives sales teams the ability to leave the […] News