Let’s set the scene prior to the Integration: One of your sales representatives get a call on their FluentStream phone. They see the name on the caller ID, but can’t place it in their head, because let’s face it, there […]News
It rings, it rings, and it rings some more and although our phones might drive us crazy, we know that as long as it’s ringing, business is still running. Often desk phones might feel complicated and the interface might be […]News
We’ve set a new bar for customer support and we couldn’t be more proud. Although just a slight change to our homepage, you will now see how long the *actual* wait time is for our call queue to reach our […]News
One simple vote has changed the competitive landscape of the telephone industry. Last week the FCC passed a vote to give VoIP providers direct access to phone numbers from numbering authorities. This may seem insignificant but for many VoIP providers, including […]News
Apparently, the legendary musician Bob Dylan was right: the times they are a-changin’. And it would seem like they evolving very quickly, too! According to a May 2015 IHS Infonetics Enterprise Unified Communications and Voice Equipment report, pure IP PBX […]News
