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The FluentStream Blog

Category: News

Communication with customers graphic with person holding phone out while texting
August 21, 2024

The Benefits of Businesses Using Texting to Communicate with Their Customers

In today’s fast-paced business environment, effective communication is more crucial than ever. Companies need to connect with their customers quickly, clearly, and efficiently to stay competitive. Among the various communication channels available, texting has emerged as a powerful tool that […]
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2024 Bronze Stevie Winner for Great Employers logo
August 16, 2024

FluentStream Wins Bronze Stevie® Award for Great Employers, Celebrating a Progressive and Employee-Centric Culture

FluentStream is celebrating this week. For the third consecutive year, we’ve won a Stevie® Award for Great Employers. This recognition acknowledges our progressive corporate culture and underscores our continuous growth and success. Our executive team has operated with strategic intention […]
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BroadAspect Logo: FluentStream and BroadAspects partnership helps work-from-home environments
July 12, 2024

Navigating the Pandemic: How FluentStream Kept Businesses Connected

The sudden onset of COVID-19 in early 2020 drastically altered workplace dynamics, forcing nonessential organizations to establish work-from-home environments almost overnight. This shift in how we worked dramatically impacted businesses, leading to many temporary and permanent closures. Four years later […]
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A Customer Success Manager discussing customer experience with a client in a conference room
July 9, 2024

FluentStream’s Customer Success Managers: Maximizing Value and Enhancing the Customer Experience

Delivering outstanding customer experience is critical to an organization’s success. It influences satisfaction and loyalty, fosters trust and retention, and can result in the most effective form of marketing—word-of-mouth recommendations. As a business phone services provider offering technology that can […]
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Let clients know you are out of the office for the 4th of July holiday
July 1, 2024

4 Ways to Prepare Your Phone System for the 4th of July Holiday

Independence Day is just a few days away. If you are planning to close your business or take a day off to celebrate the holiday, consider these quick tips to ensure your phone services are set up in the most […]
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