The FluentStream Blog

Category: News

A Customer Success Manager discussing customer experience with a client in a conference room
July 9, 2024

FluentStream’s Customer Success Managers: Maximizing Value and Enhancing the Customer Experience

Delivering outstanding customer experience is critical to an organization’s success. It influences satisfaction and loyalty, fosters trust and retention, and can result in the most effective form of marketing—word-of-mouth recommendations. As a business phone services provider offering technology that can […]
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Let clients know you are out of the office for the 4th of July holiday
July 1, 2024

4 Ways to Prepare Your Phone System for the 4th of July Holiday

Independence Day is just a few days away. If you are planning to close your business or take a day off to celebrate the holiday, consider these quick tips to ensure your phone services are set up in the most […]
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FluentStream plus Integration with Microsoft Teams
June 11, 2024

Integration with Microsoft Teams Facilitates Seamless Business Communication and Collaboration

Efficiency and productivity are two key levers organizations pull when they need to improve operational performance. The first step to improving both is to analyze work methods, which often results in more streamlined processes. To help organizations refine their workflows […]
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June 6, 2024

Celebrating Our Strategic Partnership with sipVine: Commitment to Customer Success

Today, we are excited to announce our strategic partnership with sipVine, a Kansas City-based provider of hosted VoIP phone services. Through this partnership, FluentStream is acquiring sipVine’s voice customers, and together, we will transition them to our comprehensive unified communications-as-a-service […]
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Employee working at home
May 28, 2024

The Great Resistance: Employees Prefer a Flexible Work Environment

As you read this, where are you? In an office? At a coffee shop? At your kitchen table? And what device are you using? Your phone, tablet, or laptop? In today’s post-pandemic workplace, many of us have more flexibility and […]
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