The FluentStream Blog

Aside from the prospect of growth and prosperity, many entrepreneurs start a business because they believe they can offer a product or service that is better, faster, or less expensive. To realize their vision, they assume a position that provides […] News

Nearly every small business shares a common goal: growth. For organizations with office space, growth often results in the need for more space or new locations. As Bristol Dental discovered, cloud communication services make extending communication capabilities across locations seamless. […] News

Organizations establish call centers for several reasons that all tie back to organizational growth and success. The motivation may be to improve customer satisfaction, resolve concerns faster, maximize sales opportunities, or gather feedback to enhance products or services. Oftentimes, it’s […] News

Originally published by Contact Center Pipeline / Image Credit: Contact Center Pipeline What SMBs need to know about optimizing these critical solutions. COVID-19 forever changed how businesses operate. During the pandemic, many businesses chose stopgap temporary communication measures, not knowing […] News

Originally published by The Fast Mode / Image Credit: maxxyustas/BigStockPhoto.com When considering business phone systems, small and mid-size businesses (SMBs) face significant capability limitations due to their size and scope of needs. Although they may want some services and not […] News