August 29, 2021
Creating a 2022 Communications Plan that Benefits Your Business
2020 sent most businesses scrambling to connect remotely with customers and each other. 2021 saw the rise of hybrid workplaces and revealed how ill-prepared we were for the world’s new communications norms. Now, with 2022 right around the corner, it’s […] Communications Tips and Tricks, Small Business Expertise
July 28, 2021
How Hybrid Workplaces are Changing Communications
Over the last few years, hybrid and even fully remote workplaces have gone from the exception to the norm. People are working from home more often. Meetings are far more likely to be over a video or conference call than […] Communications Tips and Tricks, Small Business Expertise
July 26, 2021
How To Fix My Caller ID Showing Up As “Scam Likely”
WHAT IS A “SCAM LIKELY” FLAG?Scam calling rates have hit an all-time high, and the situation only seems to be getting worse. The proliferation of robocalling systems has made scam calling easier than ever to commit, and more annoying than […] Communications Tips and Tricks, Small Business Expertise
May 20, 2021
Better Communications Reporting Can Help Every Business
Communications reporting is one of the most useful benefits provided by cloud-hosted phone systems. If your current system doesn’t provide advanced reporting, you should get one that does. If you do have a system like FluentStream that provides advanced reporting, […] Communications Tips and Tricks, Small Business Expertise
April 30, 2021
The Complete Guide to Unified Communications as a Service
Unified Communications as a Service (UCaaS) is a business communications system that integrates or unifies a spectrum of technologies and channels into a single platform. I know… that’s basically just a big bowl of word soup telecom mumbo jumbo. So […] Communications Tips and Tricks, Small Business Expertise