The FluentStream Blog

Last week, we attended the Denver Business Journal Small Business Awards, an annual showcase of everything that makes Denver such a thriving and esteemed professional community. They recognize organizations with 1-99 employees that have demonstrated exceptional growth, innovation, and local […] Company News, Small Business Expertise

Originally published by Channel Marketer Report FluentStream, a unified communications-as-a-service (UCaaS) provider for small and midsize organizations, reported significant gains in its partner ecosystem in 2022. Offering an enhanced partner program and an innovative buyout incentive, the company boosted its […] Small Business Expertise

Originally published by Small Business Currents During the pandemic, most organizations were required by social distancing mandates to adapt to remote or hybrid work. This search for services that would support their move to a fully remote environment is when […] Communications Tips and Tricks, Small Business Expertise

Originally published by The Fast Mode Many believe outsourcing customer service is the obvious choice in today’s climate of cost-cutting and running a lean business. It’s considered less expensive, more scalable and easier to manage with an external call center […] Customer Experience, Small Business Expertise

Originally published by Spiceworks The shift to hybrid and remote work environments driven by the COVID-19 pandemic accelerated the adoption of unified communications-as-a-service (UCaaS). So what’s next for this hypergrowth industry? Cass Gilmore,FluentStream CEO, shares his thoughts on trends to […] Communications Tips and Tricks, Small Business Expertise