Celebrating Our Strategic Partnership with sipVine: Commitment to Customer Success
Today, we are excited to announce our strategic partnership with sipVine, a Kansas City-based provider of hosted VoIP phone services. Through this partnership, FluentStream is acquiring sipVine’s voice customers, and together, we will transition them to our comprehensive unified communications-as-a-service (UCaaS) platform.
This partnership brings significant benefits to sipVine customers, who will soon have access to FluentStream’s 100+ communication features. With more options—all available through our user-friendly web portal—customers can align their business communications platform with their current needs and prepare to scale as their organizations grow.
For instance, some small and midsize organizations only want calling, SMS messaging, and voicemail. Others, such as physical therapy clinics, may be expanding locations and need a seamless, multi-site solution that includes conferencing, call forwarding, and call center features. Other organizations, such as home healthcare providers that employ mobile professionals, will need a mobile app to stay connected from any device or location with an internet connection. FluentStream’s platform can support the needs of small and midsize organizations across any market.
Our strategic partnership with sipVine is founded on our shared commitment to customer success and support. sipVine’s customers have expressed high levels of trust and satisfaction with their services, reflecting the strong relationships and excellent support provided over the years. Recognizing this, sipVine chose FluentStream as their partner, confident in our ability to maintain the high standards their customers expect.
To ensure a seamless transition, each sipVine customer will be assigned an onboarding expert to facilitate their upgrade to FluentStream’s extensive feature set and support services. Our U.S.-based customer service team is available 24/7/365, offering unparalleled responsiveness that contributes to our 97% customer satisfaction score.
The upcoming months promise to be an exciting period as we collaborate with sipVine to integrate their customers into the FluentStream fold. We are eager to deliver enhanced communication solutions and exceptional support to our new customers.
If you are interested in exploring partnership opportunities with FluentStream, we invite you to visit FluentStream’s Partner Program to learn more about our award-winning offerings.