FluentStream is dedicated to helping our fellow businesses as much as possible during these difficult times. Part of that effort is passing along resources that can provide relief or information to our clients and fellow businesses. The COVID-19 Telehealth Program is a much-needed stimulus resource for health care providers struggling to give proper care. 

As part of the CARES Act, the COVID-19 Telehealth Program will distribute $200 million in funding to health care providers so they can provide connected care services to patients at their homes or mobile locations in response to the novel Coronavirus 2019 disease (COVID-19) pandemic.

The COVID-19 Telehealth Program will provide immediate support to eligible health care providers by fully funding their telecommunications services, information services, and devices necessary to provide critical connected care services until the program’s funds have been expended or the COVID-19 pandemic has ended.

PRIOR TO FILING AN APPLICATION

In advance of filing an application, health care providers should:

• Obtain an FCC Registration Number (FRN) from the Commission Registration System (CORES), as well as a CORES username and password at that link.  An FRN is a 10-digit number that is assigned to a business or individual registering with the FCC and is used to identify the registrant’s business dealings with the FCC.
• Obtain an eligibility determination from the Universal Service Administrative Company (USAC) by filing FCC Form 460 through My Portal on USAC's webpage.  (Filers do not need to be rural health care providers in order to file Form 460 for this program.)
• Register with the federal System for Award Management (SAM)

HOW TO SUBMIT AN APPLICATION

1. Download a fillable PDF form for the COVID-19 Telehealth Program Application.
2. Fill in the entries and answer the questions on the form.
3. Save the form with the following filename template: FRN_ApplicantName_MMDDYYYY (date application submitted).
4. Email the completed form and supporting documentation to TelehealthApplicationSupport@fcc.gov.

INFORMATION ON FILING AN APPLICATION

• Instructions on how to submit a fillable PDF application
• Frequently Asked Questions (FAQs) about the application and the program
• Video webinar on how to use the application portal
  • Slides from the video webinar
• Guidance on the Application Process (FCC Public Notice)
• Questions about the application process can be emailed to EmergencyTelehealthSupport@fcc.gov.

ADDITIONAL DOCUMENTS

• COVID-19 Telehealth Program Application Launch and Webinar Presentation Information (PDF) - Public Notice, released 04/10/2020
• FCC's COVID-19 Telehealth Program Application Portal Opens Monday, April 13 - News Release, released 04/10/2020
• Guidance on the COVID-19 Telehealth Program Application Process - Public Notice, released 04/08/2020
• FCC Fights COVID-19 with $200M; Adopts Long-Term Connected Care Study - Order, released 04/02/2020