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The FluentStream Blog

August 27, 2020

How To De-Escalate a Customer Complaint Call in 3 Simple Steps

If you’re like me, de-escalating a customer service call is the closest you ever want to get to being an FBI hostage negotiator. The stakes are lower, but the sense of accomplishment when everyone (except I guess the hostage taker) […]
Read More
August 12, 2020

FluentStream Is The 1,203rd Fastest Growing Company In America!

We’re thrilled to announce that FluentStream was listed as #1203 on the Inc. 5000 Most Successful Companies in America! That’s our highest rank ever! While this is our third year in a row making the list (not that anyone’s counting), […]
Read More
July 16, 2020

The Best Cordless Phones for Business for 2020

BEST CORDLESS PHONES FOR BUSINESS  We’ve all had that moment where we just sat down in the breakroom to enjoy a freshly-toasted sandwich, or just got everyone together for a team meeting… and all of the sudden you hear the […]
Read More
July 16, 2020

The Best Conference Phones for Your Business For 2020

As businesses adapt to hosting meetings and keeping in touch remotely, conference phones have become more important than ever.  If you’re like us here at FluentStream, you have some employees working in your main office, others working from home, and […]
Read More
July 16, 2020

The Best Phones for Businesses on a Budget For 2020

For small or growing businesses, buying new phones can be a big, even downright scary,  investment. There are so many models to choose from so many features and specifics to consider, that it’s easy to become overwhelmed.  Clients have said […]
Read More
July 16, 2020

The Best Desk Phones Guide For 2020

Not all phones are created equal. That sentence seems so obvious that I honestly felt silly writing it. After all, many of us upgrade our cell phones regularly and get into verbal fisticuffs with our friends over which brand is […]
Read More
June 28, 2020

Employee Spotlight: Ian Rigby

Here at FluentStream, we live and breathe client success. From designing communications software simple enough for every user to providing award-winning onboarding and technical support 24/7, it’s at the center of everything we do. We’re proud of our culture and […]
Read More
June 18, 2020

How to Use FluentStream Live Manager

With FluentStream Live Manager, anyone can direct calls and join conversations with the ease of a trained office manager.  WHAT IS LIVE MANAGER?  Live Manager is a phone system dashboard that allows you to transfer calls, join conversations, and see […]
Read More
August 27, 2020

How To De-Escalate a Customer Complaint Call in 3 Simple Steps

If you’re like me, de-escalating a customer service call is the closest you ever want to get to being an FBI hostage negotiator. The stakes are lower, but the sense of accomplishment when everyone (except I guess the hostage taker) […]
Read More
August 12, 2020

FluentStream Is The 1,203rd Fastest Growing Company In America!

We’re thrilled to announce that FluentStream was listed as #1203 on the Inc. 5000 Most Successful Companies in America! That’s our highest rank ever! While this is our third year in a row making the list (not that anyone’s counting), […]
Read More
July 16, 2020

The Best Cordless Phones for Business for 2020

BEST CORDLESS PHONES FOR BUSINESS  We’ve all had that moment where we just sat down in the breakroom to enjoy a freshly-toasted sandwich, or just got everyone together for a team meeting… and all of the sudden you hear the […]
Read More
July 16, 2020

The Best Conference Phones for Your Business For 2020

As businesses adapt to hosting meetings and keeping in touch remotely, conference phones have become more important than ever.  If you’re like us here at FluentStream, you have some employees working in your main office, others working from home, and […]
Read More
July 16, 2020

The Best Phones for Businesses on a Budget For 2020

For small or growing businesses, buying new phones can be a big, even downright scary,  investment. There are so many models to choose from so many features and specifics to consider, that it’s easy to become overwhelmed.  Clients have said […]
Read More
July 16, 2020

The Best Desk Phones Guide For 2020

Not all phones are created equal. That sentence seems so obvious that I honestly felt silly writing it. After all, many of us upgrade our cell phones regularly and get into verbal fisticuffs with our friends over which brand is […]
Read More
June 28, 2020

Employee Spotlight: Ian Rigby

Here at FluentStream, we live and breathe client success. From designing communications software simple enough for every user to providing award-winning onboarding and technical support 24/7, it’s at the center of everything we do. We’re proud of our culture and […]
Read More
June 18, 2020

How to Use FluentStream Live Manager

With FluentStream Live Manager, anyone can direct calls and join conversations with the ease of a trained office manager.  WHAT IS LIVE MANAGER?  Live Manager is a phone system dashboard that allows you to transfer calls, join conversations, and see […]
Read More