The FluentStream Blog

Number Spoofing is a sales technique that's intended to alter your outbound caller ID to increase the likelihood of connecting with a prospect. It's a proven, effective sales strategy that's used to boost connection rates since studies have shown that […] News

Active Directory Integration FluentStream now supports integration with Microsoft Active Directory for the purpose of Single Sign-On. You can now use your existing Active Directory credentials to authenticate with My FluentCloud Web Portal, FluentCloud WebPhone, Live Manager, our iOS and […] News

Do you like to have fun? Of course, everyone does. Do you like to sing? Do you like to sing in front of people? Most people will say yes to the former and no to the latter. We do! It […] News

Our Next Generation Media Server is here! Our Media Server is amongst the most important pieces of technology in our FluentCloud platform. This is what makes the audio on your phone calls work, and provides all call features you know […] News

As consumers, there’s nothing quite as irritating as calling a business and having to give your address over and over and over again. “If you could just give me your address, and I’ll get you routed over to the right person […] News

If you’ve ever worked a job where one of your primary responsibilities was talking on the phone, it can be absolutely terrifying. Without proper training, even the most seasoned sales representative or customer service agent can become a deer in the […] News

More calls, better connect rates, more meetings set, more sales, more commissions. The game of cold calling seems to be pretty simple, right? We’ve made a quick calculator so you can see just how much more efficient you can be […] News

It’s time to start assuming your prospects are reading the voicemails you leave them, not listening to them. Enter voicemail transcription. While not particularly new, the voice-to-text technology is taking over every part of our lives and voicemail is no […] News