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The FluentStream Blog

May 26, 2023

FluentStream Nominated for the Denver Business Journal Small Business Awards 2023

Last week, we attended the Denver Business Journal Small Business Awards, an annual showcase of everything that makes Denver such a thriving and esteemed professional community. They recognize organizations with 1-99 employees that have demonstrated exceptional growth, innovation, and local […]
Read More
April 10, 2023

FluentStream Starts 2023 Stronger and Even More Customer-centric than Ever

We started the year off with a bang! (and then 3 more bangs!) We are beyond ecstatic to announce that FluentStream has already won not one, not two, not even three, but four awards for our cloud communication offering and […]
Read More
February 9, 2023

FluentStream’s Enhanced Channel Program, Commission Buyout Incentive Boosts Partner Ecosystem Expansion

Originally published by Channel Marketer Report FluentStream, a unified communications-as-a-service (UCaaS) provider for small and midsize organizations, reported significant gains in its partner ecosystem in 2022. Offering an enhanced partner program and an innovative buyout incentive, the company boosted its […]
Read More
February 7, 2023

The Benefits Of Unified Communications For Small Businesses Beyond The Pandemic

Originally published by Small Business Currents During the pandemic, most organizations were required by social distancing mandates to adapt to remote or hybrid work. This search for services that would support their move to a fully remote environment is when […]
Read More
January 4, 2023

Employ (Don’t Outsource) the Customer Service Experience

Originally published by The Fast Mode Many believe outsourcing customer service is the obvious choice in today’s climate of cost-cutting and running a lean business. It’s considered less expensive, more scalable and easier to manage with an external call center […]
Read More
December 15, 2022

6 UCaaS Trends to Watch for in 2023

Originally published by Spiceworks The shift to hybrid and remote work environments driven by the COVID-19 pandemic accelerated the adoption of unified communications-as-a-service (UCaaS). So what’s next for this hypergrowth industry? Cass Gilmore,FluentStream CEO, shares his thoughts on trends to […]
Read More
October 28, 2022

Top 5 Telephony-Based Horror Movies

Here at FluentStream, we strive to be experts in all things communications. From cutting edge business VoIP to the historical intricacies of switchboard operation, we’re always on the up and up. Many of us are also avid horror movie fans.  […]
Read More
September 19, 2022

How FluentStream Helps You Meet the New CMS Call Recording Requirements

If you’re in the healthcare insurance industry, you’ve no doubt already heard about the enrollment guideline changes being enacted by the Centers for Medicare & Medicaid Services (CMS). However, if you somehow haven’t heard about what’s coming… welcome! You’re in […]
Read More
May 26, 2023

FluentStream Nominated for the Denver Business Journal Small Business Awards 2023

Last week, we attended the Denver Business Journal Small Business Awards, an annual showcase of everything that makes Denver such a thriving and esteemed professional community. They recognize organizations with 1-99 employees that have demonstrated exceptional growth, innovation, and local […]
Read More
April 10, 2023

FluentStream Starts 2023 Stronger and Even More Customer-centric than Ever

We started the year off with a bang! (and then 3 more bangs!) We are beyond ecstatic to announce that FluentStream has already won not one, not two, not even three, but four awards for our cloud communication offering and […]
Read More
February 9, 2023

FluentStream’s Enhanced Channel Program, Commission Buyout Incentive Boosts Partner Ecosystem Expansion

Originally published by Channel Marketer Report FluentStream, a unified communications-as-a-service (UCaaS) provider for small and midsize organizations, reported significant gains in its partner ecosystem in 2022. Offering an enhanced partner program and an innovative buyout incentive, the company boosted its […]
Read More
February 7, 2023

The Benefits Of Unified Communications For Small Businesses Beyond The Pandemic

Originally published by Small Business Currents During the pandemic, most organizations were required by social distancing mandates to adapt to remote or hybrid work. This search for services that would support their move to a fully remote environment is when […]
Read More
January 4, 2023

Employ (Don’t Outsource) the Customer Service Experience

Originally published by The Fast Mode Many believe outsourcing customer service is the obvious choice in today’s climate of cost-cutting and running a lean business. It’s considered less expensive, more scalable and easier to manage with an external call center […]
Read More
December 15, 2022

6 UCaaS Trends to Watch for in 2023

Originally published by Spiceworks The shift to hybrid and remote work environments driven by the COVID-19 pandemic accelerated the adoption of unified communications-as-a-service (UCaaS). So what’s next for this hypergrowth industry? Cass Gilmore,FluentStream CEO, shares his thoughts on trends to […]
Read More
October 28, 2022

Top 5 Telephony-Based Horror Movies

Here at FluentStream, we strive to be experts in all things communications. From cutting edge business VoIP to the historical intricacies of switchboard operation, we’re always on the up and up. Many of us are also avid horror movie fans.  […]
Read More
September 19, 2022

How FluentStream Helps You Meet the New CMS Call Recording Requirements

If you’re in the healthcare insurance industry, you’ve no doubt already heard about the enrollment guideline changes being enacted by the Centers for Medicare & Medicaid Services (CMS). However, if you somehow haven’t heard about what’s coming… welcome! You’re in […]
Read More