The FluentStream Blog

Utilizing a Hosted VoIP solution for your business not only makes business telecommunications easier, but VoIP will help save you money, too. Here are five ways how: Lower upfront equipment overhead and faster install time. Since a Hosted VoIP solution […] News

The FluentCloud WebPhone Why use our FluentCloud WebPhone? First of all, there’s the mobility aspect. You can take it anywhere you have a computer and internet connection. For example, a coffee shop where that girl you like works. If she […] News

Usually coming from 100, 1000, or 10000 and then answering with silence on the other end. It turns out, these annoying calls are known as “phantom” calls or “ghost calls.” This is a common problem with VoIP systems, and you […] News

The Scene Ominous music plays. The camera pans through rows of cubicles in an abandoned office. Fluorescent lights flicker on and off. Suddenly, a woman comes running around the corner, clearly trying to get away from someone. Or something… The Chase The woman […] News

As a contact center, you know customer support is an adaptive process – changing with software advancements, shifting customer demands, and our growing social network. In order to maintain a competitive advantage, a support operation needs to stay flexible to the “evolving customer” and keenly […] News