Before becoming a FluentStream Technologies client, many business owners have a misguided perception that a Hosted VoIP solution is only for large corporations and will be too expensive. Among that group was George Cicotte, founder and managing partner of the Cicotte Law Firm. Based out of Washington, the Cicotte Law Firm “represents employers in all aspects of benefit law, handling diverse employment, labor, tax and corporate matters.”

In July 2011, Cicotte was tired of his local provider because of their horrible service. They were paying top dollar for unreliability and poor customer support. Their monthly phone bill was cut in half when they became a FluentStream Technologies customer.

“It is surprising that a more affordable phone solution is also more reliable,” Cicotte said. “It doesn’t make sense for companies to not use hosted VoIP.”

With a team of only four it was difficult to justify hiring a secretary. Cicotte got on board with another service to have a virtual receptionist and live remote phone call answering service, Ruby Receptionists. The services provided from FluentStream Technologies have created the total phone-servicing package for the Cicotte Law Firm. Since his phone bill isn’t a concern anymore, Cicotte is able to focus on what matters to him, representing clients needing guidance in employee benefits.

Visit the Cicotte Law Firm to be counseled on employee benefits compliance and transactional matters.