As businesses continue to grapple with their work environment policies, research shows that hybrid and remote workforces will persist. In fact, by 2025, estimates predict that 36.2 million Americans will work remotely, a 417% increase from pre-pandemic data.¹ To support the growing population of SMBs that are opting for more flexible work environments, FluentStream is committed to delivering tools that enable hybrid and remote workforces.

“FluentStream continues to develop proprietary software that allows organizations to interact with their customers however and wherever they choose,” said Cass Gilmore, CEO, FluentStream. “Our new Admin and Mobile apps make it easier for organizations to reliably provide exceptional customer service regardless of where their employees are physically located.”

The new FluentStream Admin app gives business owners and operational managers complete control of their business phone system and settings. Administrators gain a quick and simple way to make changes to call routing, manage users, change time of day conditions and more. FluentStream Admin provides a streamlined, centralized conduit for administrators to easily manage the entire organization’s communication settings from any mobile device or location.

Natalie Merry, Director of Technology at FourStar Realty, a FluentStream customer for 10 years, said, “I’m so excited about this new tool. FluentStream Admin is intuitive and efficient. It’ll make my job easier and give me more flexibility and control. I appreciate that FluentStream listens to customer needs and delivers valuable tools like this that enable us to operate more effectively.”

FluentStream Mobile enables users to communicate with customers and collaborate with co-workers while on the go. Employees, such as healthcare workers, real estate agents, electricians and other highly mobile professionals, can use their personal phones to call, text, and access features such as visual voicemail and call forwarding from their work extension at any time. FluentStream Mobile increases productivity and improves customer satisfaction with faster response times and more after-hour service options.

For more information and to download FluentStream Admin and FluentStream Mobile, visit https://www.fluentstream.com/products/mobileapps/.

¹Zippia, https://www.zippia.com/advice/remote-work-statistics/