“Maintaining our commitment to providing an exceptional experience internally and externally has served FluentStream well,” said Cass Gilmore, CEO, FluentStream. “Our high retention rates across our staff, customers and partners reflect where our focus lies and is what fuels our sustained growth. I am incredibly proud of our team and thankful for our customers and partners that help us continually improve how we operate as an organization.”

FluentStream provides cloud-based communication services that enable SMBs to modernize their communication systems, streamline processes and operate more efficiently. Offering more than 100 features that can be accessed via any device or location with an internet connection, FluentStream supports on-premises, hybrid and remote organizations, giving owners complete flexibility and control over how they operate their business. 

Additionally, FluentStream provides customers with access to an easy-to-use, online platform that empowers organizations and individual users to select and modify their communication preferences nearly instantaneously. For example, customers can forward business calls from a landline to a mobile phone to conduct business on the go or optimize call routing to provide more responsive customer service. With a deep commitment to providing a superior customer experience, FluentStream uniquely provides 24/7 US-based, human support to ensure customers have the support they need whenever they need it. 

“Running a business has only gotten harder since the end of the pandemic,” says Inc. editor-in-chief Scott Omelianuk. “To make the Inc. 5000—with the fast growth that requires—is truly an accomplishment. Inc. is thrilled to honor the companies that are building our future.”

In addition to its ongoing inclusion on the Inc. 5000 list, FluentStream continues to garner industry accolades for its product offering, customer service and channel program. Most recently, FluentStream won the 2023 Unified Communications Product of the Year, the ChannelVision Visionary Spotlight Award for Channel Program of the Year and the 2023 Tech Culture Award for Workplace Excellence by TMCnet.

To learn more about FluentStream’s communication services, visit https://www.fluentstream.com/products/. To view results of the 2023 Inc. 5000 list, visit www.inc.com/inc5000.

Inc. 5000 Methodology

Companies on the 2023 Inc. 5000 are ranked according to percentage revenue growth from 2019 to 2022. To qualify, companies must have been founded and generating revenue by March 31, 2019. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2022. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2019 is $100,000; the minimum for 2022 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to four decimal places. 

About Inc. 

Inc. Business Media is the leading multimedia brand for entrepreneurs. Through its journalism, Inc. aims to inform, educate, and elevate the profile of our community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating our future. Inc.’s award-winning work reaches more than 50 million people across a variety of channels, including events, print, digital, video, podcasts, newsletters, and social media. Its proprietary Inc. 5000 list, produced every year since 1982, analyzes company data to rank the fastest-growing privately held businesses in the United States. The recognition that comes with inclusion on this and other prestigious Inc. lists, such as Female Founders and Power Partners, gives the founders of top businesses the opportunity to engage with an exclusive community of their peers, and credibility that helps them drive sales and recruit talent. For more information, visit www.inc.com.