Press Release

FluentStream Wins 2023 Voice Technology Excellence Award presented by CUSTOMER Magazine

For second consecutive year, FluentStream honored for exceptional voice technology innovation and commitment to improving the customer experience
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DENVER (April 6, 2023) -- FluentStream, the preferred cloud communications provider by small and midsize organizations, today announced that its unified communications platform has received the 2023 Voice Technology Excellence Award presented by CUSTOMER magazine. The Award celebrates the most exceptional voice technology solutions on the market today. FluentStream was also honored with this award in 2022.

Last month, FluentStream announced that it had won the Customer Product of the Year Award by CUSTOMER magazine, a Stevie Award for Contact Center of the Year, the TMCnet Remote Work Pioneer Award, and for the second consecutive year, the Product of the Year Award from Internet Telephony.

“Our team has had several reasons to celebrate this year,” said Cass Gilmore, CEO, FluentStream. “This industry recognition for our flexible, reliable voice technology underscores our commitment to our customers to deliver the capabilities they need to operate their businesses however they choose. In today’s diverse work environments, this is critical to enabling the success of a team, especially a remote or hybrid team, and critical for that team to properly support its customers.”

In addition to providing a modern business phone system, FluentStream’s cloud-based communications platform provides organizations with premium contact center features designed to optimize the end-user experience. FluentStream also offers customers more than 100 communications features, integration with widely used CRM solutions, sophisticated reporting, and web and mobile applications. Additionally, FluentStream provides 24/7 U.S.-based human customer support.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor FluentStream with a Voice Technology Excellence Award,” said Rich Tehrani, CEO, TMC. “Its solution has proven deserving of this elite status and I look forward to continued innovation from FluentStream in 2023 and beyond.”

To learn more about FluentStream’s customer-centric business communication services, visit https://www.fluentstream.com/products/features/.

About FluentStream

FluentStream is a cloud communications company that simplifies and automates how small to medium-sized businesses communicate with their customers. FluentStream enables service, sales and other professionals to deliver an exceptional customer experience from any device or location. Inc. 5000 has recognized FluentStream as one of the fastest-growing private companies for five consecutive years, and BuiltIn named FluentStream one of the best places to work. For more information, visit www.fluentstream.com and connect on Linkedin.

Contacts
Tracy Pullman
Vice President of Marketing
408-442-3449
tpullman@fluentstream.com