FluentStream recently announced that it has grown its customer base by 78% over two years and expanded its partnerships by 235% in 2022 alone. FluentStream’s growth is the result of navigating the changing communications landscape and helping thousands of businesses deliver exceptional customer service regardless of where customers’ employees are located. The company’s customizable communication solutions offer a wide range of features that enable hybrid and remote work environments, including cloud-based calling, remote system administration and analytics, and the ability to integrate with popular tools such as Salesforce, making it possible for FluentStream customers to thrive from any location or device.

In 2020, FluentStream adopted a fully remote work environment to best align with its national growth strategy. The company relies on its unified communications-as-as-service (UCaaS) platform to power each employee’s communication needs. FluentStream employs nearly 100 people located throughout the U.S.

FluentStream’s services can be managed from a convenient, easy-to-use web portal that empowers customers to enable services and set their preferences. This level of flexibility and control gives customers the freedom to customize their teleworking environment based on the needs of their employees and their business type. FluentStream offers several significant advantages, including:

• Rapid Response Time - US-based fast and friendly, human customer support available 24/7
• Personal Onboarding - Customers without in-house IT teams are often at a disadvantage due to the resources required to deploy new systems. FluentStream removes that barrier by providing every client with a dedicated onboarder to ensure that the system is deployed correctly.
• Easy to Administer - FluentStream’s software suite is easy to use and can be managed by anyone in the office.
• Complete Product Platform - Customers gain a cloud-hosted phone, conferencing, fax, text messaging, contact center and a suite of reporting tools well suited to support on-premise, hybrid and remote work environments.
• Reliable UCaaS Services- FluentStream’s platform is trusted by customers and validated by industry leaders for providing secure, reliable communication services that cater to small and midsize organizations.

For more information about FluentSteam’s offering for small and midsize organizations, visit https://www.fluentstream.com/products/.