Live Manager
Live Manager
A live communications dashboard that allows you to transfer calls, join conversations, and see how your team is doing faster than your receptionist can dial an extension.
Your Entire Business Lives On Screen
FluentStream’s Live Manager is the ultimate tool for getting callers in touch with the right people as quickly and easily as possible.
Make sure every call is being promptly answered. Identify and route important calls as soon as they arrive. Send annoying calls directly to voicemail. With Live Manager, managing your entire phone system is always at your fingertips.
YOUR ENTIRE BUSINESS LIVE ON ONE SCREEN
FluentStream’s Live Manager is the ultimate tool for getting callers in touch with the right people as quickly and easily as possible.
From a single location, you can make sure every call is being promptly answered, identify and route important calls as soon as they arrive, send annoying calls directly to voicemail, and much, much more. With Live Manager, managing your entire phone system is always at your fingertips.
Give Everyone The Power Of An Office Admin
Transfer calls between extensions with a single click
Join any live call without needing to dial in or put the customer on hold
Instantly use Listen/Whisper/Barge to help close a deal or step in with a customer
GIVE EVERYONE THE POWER OF AN OFFICE ADMIN
Transfer calls between extensions with a single click
Join any live call without needing to dial in or put the customer on hold
Instantly use Listen/Whisper/Barge to help close a deal or step in with a customer
Never Leave A Customer Stuck On Hold Again
Track call lengths of new employees to see if they need a hand
Ensure a good customer experience by keeping an eye on queue hold times
Use the active call dashboard to make sure every call is being answered within your SLA
NEVER LEAVE A CUSTOMER STUCK ON HOLD AGAIN
Track call lengths of new employees to see if they need a hand
Ensure a good customer experience by keeping an eye on queue hold times
Use the active call dashboard to maintain your sales and support call standards
Stay In The Loop Even When You're Home Sick
Access Live Manager from any computer
View all your active communications no matter how far you are from the office
Conveniently log in using your normal My.FluentCloud credentials
STAY IN THE LOOP EVEN WHEN YOU’RE HOME SICK
Access Live Manager from any computer
View all your active communications no matter how far you are from the office
Conveniently log in using your normal My.FluentCloud credentials